*{box-sizing:border-box}.portal-body{margin:0;background:#eaf3f9;color:#082542;font-family:Inter,Arial,sans-serif;min-height:100vh}.portal-top{background:#031629;padding:18px max(24px,calc((100% - 1200px)/2));display:flex;justify-content:space-between;align-items:center;gap:18px;flex-wrap:wrap}.portal-top a{color:white;text-decoration:none}.portal-top>a{font-size:22px;font-weight:800}.portal-top em{color:#10d9f4;font-style:normal}.portal-top nav{display:flex;gap:22px;flex-wrap:wrap}.portal-wrap{max-width:1200px;margin:auto;padding:35px 22px 90px}.portal-wrap h1{font-size:clamp(28px,4vw,44px);margin-bottom:26px}.portal-columns{display:grid;grid-template-columns:1fr 1fr;gap:24px}.portal-card{background:#fff;border:1px solid #d6ecf8;border-radius:18px;padding:26px;box-shadow:0 12px 32px #002a4d13;margin-bottom:20px}.portal-card h2{margin-top:0}.portal-card form{display:grid;gap:14px}.portal-card label,.admin-v2 .editform label{display:grid;gap:7px;font-weight:600}.portal-card input:not([type=checkbox]),.portal-card textarea,.portal-card select,.admin-v2 input:not([type=checkbox]),.admin-v2 textarea,.admin-v2 select{padding:11px;border:1px solid #b9d6e4;border-radius:9px;max-width:100%;font:inherit}.portal-card textarea{width:100%;resize:vertical}.portal-card .portal-check{display:flex;align-items:flex-start;gap:10px;font-weight:400}.portal-info{background:#d9f4fe;border-left:5px solid #04b3db;border-radius:10px;padding:18px;margin:15px 0 24px}.portal-alert{background:#ffe2e2;color:#801e1e;border-radius:9px;padding:12px}.portal-line{padding:12px 0;border-bottom:1px solid #d7e8f2;display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap}.portal-line a{color:#086ab1}.portal-secondary{padding:10px 15px;border-radius:9px;border:1px solid #a4c8df;background:white;color:#08548f;text-decoration:none;cursor:pointer;font-weight:700;display:inline-block}.ticket-start{padding:20px;background:#edf6fb;border-radius:12px;white-space:normal}.chatbox{min-height:130px;max-height:500px;overflow-y:auto;display:flex;flex-direction:column;gap:12px;padding:18px;background:#eef7fb;border-radius:15px;margin:16px 0}.chatitem{max-width:85%;padding:14px;border-radius:12px;background:white;box-shadow:0 2px 10px #001b3010}.chatitem p{white-space:pre-wrap;margin:7px 0}.chatitem small{color:#66819b}.chatitem.from-team{align-self:flex-end;background:#d2f9ff}.resource,.ticket-admin{padding:16px 0;border-bottom:1px solid #daebf4}.portal-actions,.portal-inline{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:15px 0}.admin-v2 .panel{margin-bottom:16px}.admin-v2 .ticket-admin p{white-space:pre-wrap}.admin-v2 .sidebar nav a{font-size:15px}@media(max-width:820px){.portal-columns{grid-template-columns:1fr}.portal-top{padding:16px 22px}.portal-top nav{gap:12px}.chatitem{max-width:95%}}
.staff-control{background:#e8f9ff;border:1px solid #a6ddef;border-radius:12px;padding:18px;margin:14px 0}.staff-control form{display:flex;align-items:end;gap:12px;flex-wrap:wrap;margin:10px 0}.staff-control label{min-width:230px}.staff-control select{width:100%;padding:9px;border-radius:8px;border:1px solid #b1d5e9}.portal-card #notify-status{font-weight:650;color:#095c8e}